Knowledge Base Help Center
Why might Duo Mobile push notifications disappear quickly on iOS?
ANSWER
Alert settings on your iOS device may cause the Duo Mobile notifications to only appear temporarily. To enable persistent notifications that will remain until you manually dismiss them, please follow these instructions:
- Open Settings in your iOS device.
- Tap Notifications.
- Scroll down and tap on Duo Mobile.
- Make sure that Allow Notifications is toggled on.
- Under the “Alerts” heading, tap Banner Style.
- Select Persistent.
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