How do I resolve a Duo Access Gateway sign-in error while attempting to add a Google account on my Android device? - Cepheus Solutions Inc.

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How do I resolve a Duo Access Gateway sign-in error while attempting to add a Google account on my Android device?

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While attempting to add a Duo-protected Google account on an Android device, the user might see an error that says “Couldn’t sign in. There was an error connecting to dag.<company>.com.”

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This is most likely related to a break in the SSL certificate chain. To resolve this issue, bundle the intermediate, root, and leaf (end-entity) certificates into a single SSL certificate, and import the updated certificate to the hosted Duo Access Gateway (DAG) server.
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We have the services available to help your company succeed.
We are the last technology company you will ever need.

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